A. Vision and Mission

B. Quality Policy

“The DOJ is committed to effective and efficient administration of justice”

As such, the DOJ shall undertake the following:

• Effective provision of services that will satisfy the needs of clients;

• Compliance with all applicable legal and regulatory requirements; and

• Regular evaluation of our risks and opportunities, feedback of clients and efficacy of the management system for continual improvement.

C. Organizational Chart

D. Communication Plan

E.  DOJ ISO 9001:2015 Certificate of Registration

     1.  CY 2018-2021

     2.  CY 2022-2025

          2.a. Confirmation Letter from CIPI of the continued ISO 9001:2015 certification of the Department for CY 2022-2023

F. DOJ Quality Manual - Revision 4

G. Operational Procedures Manual

1. Control of Documented Information - rev 3

• Document Registration Form - rev 1
• Document Registration History - rev 0
• Registry of Controlled Documents - rev 0

       2. Internal Quality Audit - rev 4

• Annual Quality Audit Program - rev 0
• Internal Quality Audit Matrix - rev 0
• Internal Quality Audit Itinerary - rev 0
• Internal Quality Audit Checklist - rev 1
• Internal Quality Audit Report - rev 1
• Non-Conformity Corrective Action Report - rev 2

       3. Nonconformity and Corrective Actions Procedure - rev 1

       4. Management Review - rev 2

• Management Review Minutes - rev 0

       5. Risks and Opportunities Assessment - rev 4

• Risk and Opportunities Assessment Form - rev 3
• Risk Action Plan - rev 0

       6. Client's Satisfaction Feedback - rev 0

• Litigant's Feedback Form - rev 0

      7. Case Management System

      Case Management Procedure - Rev 0

      8. Recruitment and Performance Management

     Application Process for Recruitment, Selection and Placement of Personnel - Rev 2

     9. Learning and Development

     Training Implementation - rev 2

• Training Nomination Form - rev 1 
• Participant's Registration Form - rev 1
• Post-Program Evaluation Sheet Form - rev 1 
• Post-Training Evaluation Assesstment Form - rev 0

                           Training Needs Analysis (TNA) - rev 1

• Learning and Development Needs Assessment Survey - rev 0

                         10. Procurement Management

     Procurement Planning - rev 1

     Preparation of Contract and Purchase Order - rev 2

                         11. Delivery, Acceptance, Warehousing and Issuance of Supplies

     Receiving, Warehousing and Issuance of Goods - rev 3

                         12. Repair and Maintenance

    Repair and Maintenance of DOJ Motor Vehicle

• Repair and Maintenance of DOJ Motor Vehicle Major - rev 2
• Repair and Maintenance of DOJ Motor Vehicle Minor - rev 2
• Registration of DOJ Vehicle in DOJ Proper - rev 1
• Use of DOJ Vehicle - rev 1

    Repair and Maintenance of Buildings and Facilities

• Major Repair and Maintenance of Buildings and Facilities - rev 2
• Minor Repair and Maintenance of Buildings and Facilities - rev 2

    Job Request, Evaluation and Feedback Form - rev 2

                          13. Other Support Processes

    Budget Preparation - rev 4

    Obligation of Funds - rev 4

    Processing of Disbursement Voucher - rev 4

    Issuance of LDDAP-ADA - rev 4

    Preparation and Issuance of Checks - rev 2

    Receipt of Collection - rev 1

QMS ISSUANCES

CY 2022

Memorandum - Updated QMS Calendar of Activities June 2022 

Memorandum - QMS Indicative Calendar of Activities for CY 2022

CY 2021

Department Circular No. 12, s. 2021 - Guidelines on the Establishment of Standard Client Satisfaction Mechanism

Department Order No. 133, s. 2021 - Designation of IQ Auditors 

CY 2020

Department Order No. 264, s 2020 - Designation of Focal Persons for QMS Implementation

Office Order No. 0297, s. 2020 - 5S in the Workplace Seminar

Memorandum Circular No. 001, s. 2020 - ISO QMS Implementation for CY 2020