Feedback Form

To help us improve the quality of our service, please let us know how we have served or assisted you.

Office Concerned   i.e. office name
Nature of Transaction  

(5) Very Satisfied; (4) Satisfied; (3) Neither Satisfied nor Dissatisfied; (2) Dissatisfied; (1) Very Dissatisfied

Kindly indicate your level of satisfaction: 5 4 3 2 1
1. Was service performed correctly the first time?
2. Was it easy to reach and access the appropriate office/staff person?
3. Did the staff promptly address your questions and concerns, even during break time?
4. If a response or reply was promised at a certain time,was it delivered timely?
5. Were staff friendly, polite and courteous?
6. Were the facilities of the Office presentable and adequate to accommodate your needs (chairs, tables, etc.)?
Overall Assessment of the quality of service you received

Comments / Suggestions / Complaints / Compliments:

Fill-up the following fields for reply information:

Contact No.