Citizen's Charter

1.  VISION, MISSION, PLEDGE, MANDATE AND FUNCTIONS

2.  TELEPHONE DIRECTORY

3.  LIST OF FRONTLINE SERVICES

 
 
 
 
3.3.1. Filing of Administrative/IAU Compliant
3.3.2. Filing of Additional/Supplemental Documents Subsequent to Filed Administrative/IAU Complaints
3.3.3. Follow-up of Administrative/IAU Complaint Filed
3.3.4. Request for Certificate of No Pending Administrative/IAU Case
 
3.4. Legal Services
 
 
 
 
 
3.6.1. Request for Certified True Copy/Photocopy of Document
3.6.2. Delivery of Documents Addressed to DOJ Offices/Personnel
 
3.7. Human Resource Services
 
 
 
3.8.1. Legal Counselling
3.8.2. Mediation
3.8.3. Legal Documents
3.8.4. Legal Representation
 
 
3.9.1 Payment for the following:
 
3.9.1.1 Legal fees for Non-Immigrant Visa Application Under Section 47(a)2 of the Philippine Immigration Act of 1940, as Amended;
3.9.1.2. Legal fee for Anti-Dummy;
3.9.1.3. Legal fees for issued certifications from Legal Staff.
3.9.1.4. Clearances issued by the National Prosecution Service for:
 
3.9.1.4.1. Local employment
3.9.1.4.2. Foreign Employment
3.9.1.4.3. Foreign travel
3.9.1.4.4. Firearm license
3.9.1.4.5. Permit to carry firearms
3.9.1.4.6. Business Permit
3.9.1.4.7. Retirement/resignation/registration
3.9.1.4.8. Certification re: Case status
3.9.1.4.9. Certified true & photocopy of documents
 
3.9.1.5. Regular Accounts (Refund of cash from cash advances issued to personnel thru check payment and over payments of salaries and emoluments).
 

4.  CITIZEN's CHARTER - NCR

5.  CITIZEN's CHARTER - REGIONAL

6.  CITIZEN'S CHARTER - Office for Alternative Dispute Resolution

      6.1 Mandatory accreditation procedure of private alternative dispute resolution (ADR) provider organizations (APOs)
      6.2 Accreditation procedure of individual alternative dispute resolution (ADR) practitioners
      6.3 Accreditation procedure of public alternative dispute resolution (ADR) programs

7.  FEEDBACK FORM

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